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Ecommerce Manager- Abbotsford, VIC (FT)

The Ecommerce Manager is tasked with the success of our online sales channels and leading the engagement and conversion of customers to sales across our digital platforms.

This role is perfect for someone who is passionate about curating the best online experiences, appreciate the intersection between brand storytelling and performance marketing to drive online engagement and sales.

The key areas of responsibilities include the management and day-to-day Ecomm operations, updates, merchandising and continuous improvement of the Gewürzhaus website, from acquisition to retention.

The role will own the Ecommerce and Social Commerce ecosystem, including digital marketing, delivering engaging email campaigns and effective paid digital that are in line with the overall company vision and targets.

The role reports to the Head of Marketing and will work collaboratively with other departments and stakeholders.

Who we are looking for

  • Minimum 3-5 years’ experience in an Ecommerce environment
  • A track record of optimising digital channels and online sales with customer-centric mindset
  • Experience with Shopify or other platforms, tools and technologies used for web merchandising and management.
  • Experience with social media including Facebook, Instagram and Pinterest
  • Good understanding of SEO strategy and paid digital advertising
  • Excellent analytical skills, including the use of web analytics tools
  • Experience with traditional email marketing platforms, Klaviyo is a plus
  • You have a deep understanding of and appreciation for brand
  • Your values are front and centre in everything that you do
  • High attention to detail and quality execution
  • Be confident with pace, ambiguity and bringing ideas to the table.

If you have the passion and experience for this opportunity, we want to hear from you.

Please submit your application including your CV with a cover letter answering the following questions to 

  1. Describe the role food plays in your life, both now and as a child.
  2. What makes you the ideal candidate to support Gewürzhaus' continued growth?
  3. Tell us a time you were truly innovative in your digital marketing career, and what was the outcome of your innovation?

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