A COVID-19 Update to Our Customers
To our Gewürzhaus community,
We are saddened to let you know we have made the very difficult decision to shut 6 of our 8 retail stores at close of business Friday 27 March until further notice.
South Melbourne Market and Queen Victoria Market stores will remain open at this time. We have taken every possible step to ensure that these stores remain safe places to visit (see below), however we must urge you to please follow the government advice when making decisions about trips outside the home.
Over the last 10 years, we have been so fortunate to have the support of such an incredible and passionate community. For that, we thank you. We need your support now more than ever – please continue to keep your spice cupboard stocked so we can come through this and keep our great people employed and our great products available.
We invite you to our online store so you can still continue to cook wholesome meals at home with your favourite spices. Delivery anywhere in Australia is now free for orders over $50.
If not in person, we still want to hear about all your cooking adventures. Join our new online cooking community and keep the food conversations alive. Let’s all support each other to get through the challenging times ahead.
Stay safe, stay strong and above all, keep cooking.
Eva, Maria and the team at Gewürzhaus.
Queen Victoria Market and South Melbourne Market
South Melbourne Market and Queen Victoria Market stores will remain open at this time.
Firstly, we are following the advice of the Australian Government and the World Health Organisation and their recommendations to minimize the spread of this virus. In addition to our increased hygiene and cleaning practices, including increased frequency of handwashing, sanitizing surfaces and scoop washing, we have implemented the following precautionary measures within our stores:
Staff Scooping Only – Until further notice, we ask that you seek assistance from one of our team members for the purchase of loose spices in an effort to minimize touch-points throughout the stores.
Card Only – To minimize cash handling, all stores are now operating a cashless system.
Spice Refills – At the moment, we’re unable to refill BYO vessels but we’re happy to fill a bag for you to refill your jars at home. The 10% refill discount will apply.
Tea Tasting – For the time being, we have paused our tea tasting experience in-store.
Trading Hours – These are currently being reviewed on a constant basis. Please check here for the latest trading hours by store.