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The Spice Club

Cook Create Share

The Gewürzhaus Spice Club exists to inspire our community of spice lovers to cook, create and share.

Membership is free and includes:

Join the Club today

Frequently Asked Questions

1. Will I get a card?
No, you won’t need a card. When shopping in a Gewürzhaus store, our Spice Merchants will ask for you email or phone number during the transaction to identify you as a member in the system. When shopping online, simply sign into your account by entering your email and password.

2. How do I access my benefits online?
Simply log into your website account when making a purchase and any promotions or offers will automatically be applied.

3. Does the membership work for me when I visit a store and when I shop online?
Yes. Simply let our team know at the counter you are a Spice Club member or log in to your online account to access your member benefits online.

4. How do I know if I’m a member?
If you have an online account with us on gewurzhaus.com.au, you are a member of the Club. You can set up your account online or you can reset your password. If you are shopping instore, our team of Spice Merchants will be able to be able to check for you at the time of purchase.

5. Do I get points?
No. The Gewürzhaus Spice Club is based on member-only offers and special promotional offers including exclusive recipes and events.

6. Do I get a discount?
As a member of the Gewürzhaus Spice Club, you will be offered member only promotions and offers from time to time.  A 10% refill discount is available to members of the Spice Club instore when refilling BYO jars from home.

7. How frequently will I receive emails?
As a member of the Spice Club, you’ll receive regular emails from us with new recipes and information about new products. You can opt out of the communication at any time, however email communication is the best way to stay informed about the member promotions and offers.

8. Why do you need my phone number?
Your phone number will be used to match you in our system when visiting one of our stores.

9. Will you send me texts?
We are not currently doing any SMS marketing.

10. Can I get a refill if I shop online?
We currently only offer refills in store. You are able to call ahead and order your refills at your local store and these can be posted to you at the same delivery charges as online – $9.95, or free with purchases over $50. A 10% refill discount is available to members of the Spice Club.

11. I don’t want to receive the emails.
You can opt out of the communication at any time, however these are a great way to stay informed about the member promotions and offers. Unsubscribe by following the prompts on the bottom of every email.

12. Do you on sell my information?
No, we do not provide or sell your data to third parties. We take your privacy very seriously. Please see our privacy policy for more information.

13. I’m having issues signing up for an account.
You can set up your account online using the email address you use to purchase. If you’re experiencing issues with logging in, try to reset your password. If you’re still experiencing issues, please contact our customer service team with your query.